The Palau National Communications Corporation (PNCC) is the primary telecommunications provider in the Republic of Palau, a small island nation in the Pacific Ocean. Established in 1982, PNCC has played a pivotal role in connecting the people of Palau through reliable voice, data, and internet services. As a state-owned enterprise, PNCC operates under the mandate to provide affordable and accessible communication services to all residents, including those in remote areas. Over the years, PNCC has evolved from offering basic landline services to becoming a comprehensive provider of mobile, internet, and digital services.
PNCC has embraced modern technologies, including 2G, 3G, and 4G LTE, to ensure robust connectivity across the islands. While 5G is not yet deployed in Palau, PNCC has been actively upgrading its infrastructure to support future advancements. The company also supports VoLTE (Voice over LTE) for high-quality voice calls and is exploring the adoption of eSIM technology to cater to the growing demand for flexible mobile solutions. PNCC operates on frequency bands such as 850 MHz (3G) and 700 MHz (4G LTE), ensuring wide coverage and reliable service.
In a competitive landscape dominated by global telecom trends, PNCC remains committed to innovation. Recent service launches include enhanced mobile internet packages, mobile money services, and partnerships with international carriers to improve roaming capabilities. PNCC’s dedication to technological advancement and customer satisfaction has solidified its position as the leading telecom provider in Palau.
Comprehensive List of PNCC USSD Codes
Below is a detailed list of USSD codes for PNCC, including their descriptions and Palauan translations where applicable. These codes are designed to provide quick access to essential services, including mobile money and financial services.
| USSD Code | Description | Palauan Translation |
|---|---|---|
| *123# | Check account balance | Omechei a reng money er kau |
| *124# | View current data usage | Omechei a reng data el kmo mle use |
| *125# | Recharge prepaid account (enter PIN after dialing) | Reng money er kau (ng diak bo mechiu PIN) |
| *126# | Purchase data bundles | Mlekoi a data bundle |
| *127# | Check available voice and SMS bundles | Omechei a reng voice e SMS bundle |
| *128# | Activate or deactivate call forwarding | Mobechiis er a call forwarding |
| *129# | Check mobile number | Omechei a reng number er kau |
| *130# | Customer care (short code) | Customer care (ng diak bo mechiu number) |
| *131# | Mobile money services (if available) | Reng money er kau (ng diak bo mechiu service) |
| *132# | Check mobile money balance | Omechei a reng money er kau |
| *133# | Send mobile money to another user | Mlekoi a money er ngak |
| *134# | Pay bills using mobile money | Mlekoi a bill er ngak |
| *135# | View recent transactions | Omechei a reng transaction er kau |
| *136# | Activate roaming services | Mobechiis er a roaming service |
| *137# | Check roaming rates | Omechei a reng rate er roaming |
| *138# | Activate or deactivate voicemail | Mobechiis er a voicemail |
| *139# | Reset voicemail password | Mlekoi a password er voicemail |
| *140# | Check international calling rates | Omechei a reng rate er international call |
APN Settings for Mobile Internet
To access mobile internet on PNCC’s network, configure your device with the following APN settings:
- APN Name: pncc
- APN: internet.pncc
- Username: (leave blank)
- Password: (leave blank)
- Authentication Type: None
- APN Type: default,supl
- MMSC: (not applicable)
- MMS Proxy: (not applicable)
- MMS Port: (not applicable)
Customer Care Contact Information
For assistance, PNCC customers can reach out via the following channels:
- Customer Care Short Code: *130#
- Customer Care Phone Number: +680 488 1919
- Email: support@pnccpalau.com
- Website: www.pnccpalau.com
- Social Media: Facebook (@PNCCPalau), Twitter (@PNCCPalau)
PNCC has established itself as a cornerstone of communication in the Republic of Palau, offering a wide range of services tailored to meet the needs of its customers. From reliable mobile and internet services to innovative mobile money solutions, PNCC continues to bridge the digital divide in this Pacific island nation. With a commitment to technological advancement and customer satisfaction, PNCC is well-positioned to lead Palau into a connected future.
