Azercell Telecom LLC, established in 1996, is a leading mobile network operator in Azerbaijan. As a subsidiary of Telia Company, a prominent Swedish telecommunications group, Azercell operates under the Azercell Telecom Group. The company has consistently led technological innovation in Azerbaijan, offering a wide range of mobile and digital services to both individual and corporate customers. Azercell holds a significant market share in Azerbaijan, competing closely with other major operators like Bakcell and Nar Mobile.
Technological Infrastructure
Azercell has heavily invested in its technological infrastructure to ensure robust and reliable service delivery. The company has deployed a comprehensive network that includes 2G, 3G, 4G LTE, and is actively working on 5G NR (New Radio) deployment.
- 2G, 3G, 4G LTE, and 5G NR Deployment Status:
- 2G: Operates on the 900 MHz and 1800 MHz frequency bands, ensuring wide coverage across urban and rural areas.
- 3G: Utilizes the 2100 MHz band, providing reliable voice and data services.
- 4G LTE: Operational on the 800 MHz, 1800 MHz, and 2600 MHz bands, offering high-speed internet access across the country.
- 5G NR: In the early stages of deployment, with pilot projects and testing underway. Expected to roll out commercial 5G services soon, leveraging the 3.5 GHz band.
- Advanced Services:
- VoLTE (Voice over LTE): Enables high-quality voice calls over the 4G LTE network.
- VoNR (Voice over New Radio): Part of the 5G strategy, allowing voice calls over the 5G network with superior clarity and reduced latency.
- eSIM Technology: Supports eSIM technology, allowing customers to activate mobile plans without a physical SIM card, beneficial for international travelers and IoT device users.
- Other Network Advancements:
- Active in network modernization projects, including the deployment of small cells and enhancement of backhaul infrastructure to support increasing data traffic.
- Investment in network virtualization and software-defined networking (SDN) to improve network flexibility and efficiency.
Latest Services and Innovations
Azercell continues to innovate with new services and products designed to enhance customer experience and meet evolving market demands.
- Digital Transformation Initiatives:
- Launched a comprehensive digital transformation program aimed at streamlining operations and improving customer engagement. This includes a customer self-service portal and mobile app for account management, service purchases, and support access.
- Introduced AI-driven customer service solutions, including chatbots and virtual assistants, for instant support and personalized recommendations.
- Recent Service Launches:
- Azercell Plus: A loyalty program rewarding customers with points for using Azercell services, redeemable for various benefits.
- Smart Home Solutions: Entered the smart home market with IoT-based solutions for home security, automation, and energy management.
- 5G-Ready Devices: Partnered with leading smartphone manufacturers to offer 5G-ready devices, preparing customers for the upcoming 5G rollout.
Market Share and Competitive Analysis
Azercell is a dominant player in Azerbaijan’s telecommunications market, maintaining a market share of around 45-50%. The company faces competition from Bakcell and Nar Mobile, both of which have also invested heavily in network infrastructure and service innovation. However, Azercell’s focus on customer-centric services, technological advancements, and strategic partnerships has helped it maintain a competitive edge.
Comprehensive USSD Code Compilation
Below is a list of currently active USSD codes for Azercell subscribers, along with their functions and Azerbaijani translations.
- Balance Check
Code: *100#
Description: Check your current balance.
Azerbaijani Translation: Cari balansı yoxlayın. - Main Menu
Code: *111#
Description: Access the main menu for various services.
Azerbaijani Translation: Əsas menyuya daxil olun. - Data Balance Check
Code: *102#
Description: Check your remaining data balance.
Azerbaijani Translation: Qalan internet trafikini yoxlayın. - Bonus Balance Check
Code: *113#
Description: Check your bonus balance.
Azerbaijani Translation: Bonus balansınızı yoxlayın. - Number Check
Code: 1001#
Description: Display your phone number.
Azerbaijani Translation: Telefon nömrənizi göstərin. - Tariff Information
Code: 1112#
Description: Get information about your current tariff plan.
Azerbaijani Translation: Cari tarif planı haqqında məlumat alın. - Call Details
Code: 1113#
Description: Request your call details.
Azerbaijani Translation: Zəng detallarınızı sorğulayın. - Activate Roaming
Code: 1114#
Description: Activate roaming services.
Azerbaijani Translation: Roaming xidmətlərini aktivləşdirin.
Mobile Financial Services
Azercell offers mobile financial services through its partnership with local banks and financial institutions. Below are the USSD codes associated with these services:
- Azercell Mobile Bank
Code: *909#
Description: Access Azercell Mobile Bank services.
Azerbaijani Translation: Azercell Mobil Bank xidmətlərinə daxil olun. - Balance Transfer
Code: 9091#
Description: Transfer balance to another Azercell number.
Azerbaijani Translation: Balansı başqa Azercell nömrəsinə köçürün. - Mobile Payment
Code: 9092#
Description: Make mobile payments.
Azerbaijani Translation: Mobil ödəniş edin. - Check Transaction History
Code: 9093#
Description: View your transaction history.
Azerbaijani Translation: Əməliyyat tarixçənizi görün.
APN (Access Point Name)
To access Azercell’s mobile internet services, the following APN settings are required:
- APN:
internet - Username:
blank - Password:
blank
Customer Care Information
Azercell provides multiple channels for customer support, ensuring that users can easily access assistance when needed.
- Customer Care Phone Number:
- Long Number:
+994 12 498 89 89 - Short Code:
050
- Long Number:
Azercell Telecom LLC stands out as a leader in Azerbaijan’s telecommunications sector, thanks to its robust technological infrastructure, innovative services, and customer-centric approach. The company’s commitment to digital transformation and its early adoption of advanced technologies like 5G and eSIM position it well for future growth. With a comprehensive range of USSD codes, mobile financial services, and multiple customer support channels, Azercell continues to deliver exceptional value to its subscribers.
