Telstra Group Limited, commonly known as Telstra, is Australia’s largest telecommunications company. Established in 1975, Telstra has grown to become a dominant player in the Australian telecom market, providing a wide range of services including fixed-line and mobile telephony, internet, data services, and pay TV. The company is publicly traded on the Australian Securities Exchange (ASX) under the ticker symbol TLS.
Ownership and Key Technologies
Telstra is a publicly traded company with its shares listed on the ASX. The company has a significant market presence, with around 43% market share in the Australian mobile services sector as of 2023. Telstra offers a comprehensive suite of technologies including 2G, 3G, 4G, and 5G networks. It also supports VoLTE (Voice over LTE), VoNR (Voice over New Radio), and eSIM technology. Telstra’s 5G network now reaches 85% of Australians, making it one of the most extensive 5G networks in the country.
Latest Services and Innovations
Telstra has been at the forefront of technological innovation, recently scaling up its adoption of AI solutions to enhance customer experience. The company has developed in-house generative AI solutions like “One Sentence Summary” and “Ask Telstra,” which streamline customer interactions and improve service efficiency. Additionally, Telstra has invested heavily in AI-driven innovations, with a $700 million deal with Accenture to transform its operations over the next seven years.
USSD Codes and Functions
Here is a detailed list of the most popular and up-to-date USSD codes for Telstra:
- Recharge Menu:
#100*1# - View Recharge Credit Balance:
#100*2# - View Bonus/Plus Pack Balance:
#100*2*1# - Change Pre-Paid Offer:
#100*3*2# - Credit Me2U (Transfer Credit):
#100*1*5*<recipient's mobile number>*<amount># - Services Menu:
#100# - Prepaid Services Menu:
#125# - Show Your Phone Number:
#150#
APN Settings
To access mobile internet on Telstra, use the following APN settings:
- Name: Telstra Internet
- APN: telstra.wap
- Proxy: Leave Blank
- Port: Leave Blank
- Username: Leave Blank
- Password: Leave Blank
- Server: Leave Blank
- MMSC:
http://mmsc.telstra.com:8002 - MMS Proxy:
10.1.1.180 - MMS Port:
80 - MCC:
505 - MNC:
01 - Authentication Type: Leave Blank
- APN Type: default,supl,mms
- APN Protocol: IPv4
- APN Roaming Protocol: IPv4
Customer Care Contact
For customer support, Telstra can be reached at:
- Customer Care Phone Number:
13 22 00 - Multilingual Support:
1800 241 600
Telstra continues to lead the Australian telecommunications market with its extensive network coverage, innovative services, and customer-centric approach. The company’s commitment to leveraging advanced technologies like AI and 5G ensures that it remains at the cutting edge of the telecom industry.
