Please give a comprehensive list of all the active and top mobile network operators (MNOs) in Democratic Republic of the Congo (DRC)? Include the company ownership, key technologies and services, their active frequency bands, number of active mobile subscribers, market share, the APN used to access their mobile internet services and their customer care contacts. Exclude any MVNOs
Here’s a detailed list of major Mobile Network Operators (MNOs) in the Democratic Republic of Congo (DRC):
1. Vodacom Congo
- Company Name and Legal Entity: Vodacom Congo S.A.
- Ownership Structure:
- Parent Company: Vodacom Group (South Africa)
- Major Shareholders: Vodacom Group (51%), Congolese Wireless Network (CWN, 49%)
- Key Technologies and Services:
- 2G, 3G, 4G/LTE
- Mobile Money: M-Pesa
- Active Frequency Bands:
- 2G: 900 MHz
- 3G: 2100 MHz
- 4G/LTE: 1800 MHz
- Number of Active Mobile Subscribers: ~18 million (2023 estimate)
- Market Share: ~40% (largest operator in DRC)
- Access Point Name (APN): internet
- Customer Care Contacts:
- Phone: +243 81 700 0000
- Email: info@vodacom.cd
- Website: www.vodacom.cd
- Social Media: Facebook (@VodacomRDC), Twitter (@VodacomRDC)
- Geographic Coverage: Nationwide coverage, with a strong presence in urban areas (Kinshasa, Lubumbashi, Goma) and expanding rural coverage.
———————————————————————–
2. Airtel Congo
- Company Name and Legal Entity: Airtel Congo S.A.
- Ownership Structure:
- Parent Company: Bharti Airtel (India)
- Major Shareholders: Bharti Airtel (100%)
- Key Technologies and Services:
- 2G, 3G, 4G/LTE
- Mobile Money: Airtel Money
- Active Frequency Bands:
- 2G: 900 MHz
- 3G: 2100 MHz
- 4G/LTE: 1800 MHz
- Number of Active Mobile Subscribers: ~12 million (2023 estimate)
- Market Share: ~30%
- Access Point Name (APN): internet
- Customer Care Contacts:
- Phone: +243 81 505 0505
- Email: customer.care@cd.airtel.com
- Website: www.africa.airtel.com
- Social Media: Facebook (@AirtelDRC), Twitter (@Airtel_DRC)
- Geographic Coverage: Nationwide coverage, with a focus on urban centers and key rural areas.
————————————————————————-
3. Orange RDC
- Company Name and Legal Entity: Orange RDC S.A.
- Ownership Structure:
- Parent Company: Orange S.A. (France)
- Major Shareholders: Orange S.A. (100%)
- Key Technologies and Services:
- 2G, 3G, 4G/LTE
- Mobile Money: Orange Money
- Active Frequency Bands:
- 2G: 900 MHz
- 3G: 2100 MHz
- 4G/LTE: 1800 MHz
- Number of Active Mobile Subscribers: ~10 million (2023 estimate)
- Market Share: ~25%
- Access Point Name (APN): orangeinternet
- Customer Care Contacts:
- Phone: +243 81 888 8000
- Email: serviceclient@orange.cd
- Website: www.orange.cd
- Social Media: Facebook (@OrangeRDC), Twitter (@OrangeRDC)
- Geographic Coverage: Strong presence in urban areas (Kinshasa, Lubumbashi, Bukavu) and expanding rural coverage.
———————————————————————–
4. Africell DRC
- Company Name and Legal Entity: Africell RDC S.A.
- Ownership Structure:
- Key Technologies and Services:
- 2G, 3G, 4G/LTE
- Mobile Money: Africell Money
- Active Frequency Bands:
- 2G: 900 MHz
- 3G: 2100 MHz
- 4G/LTE: 1800 MHz
- Number of Active Mobile Subscribers: ~5 million (2023 estimate)
- Market Share: ~10%
- Access Point Name (APN): africell
- Customer Care Contacts:
- Geographic Coverage: Primarily urban areas (Kinshasa, Goma, Bunia) with limited rural coverage.
————————————————————————–
5. Tigo DRC (Axian Telecom)
- Company Name and Legal Entity: Tigo DRC S.A.
- Ownership Structure:
- Parent Company: Axian Telecom (Madagascar)
- Major Shareholders: Axian Telecom (100%)
- Key Technologies and Services:
- 2G, 3G, 4G/LTE
- Mobile Money: Tigo Cash
- Active Frequency Bands:
- 2G: 900 MHz
- 3G: 2100 MHz
- 4G/LTE: 1800 MHz
- Number of Active Mobile Subscribers: ~3 million (2023 estimate)
- Market Share: ~5%
- Access Point Name (APN): tigointernet
- Customer Care Contacts:
- Phone: +243 81 888 8888
- Email: support@tigo.cd
- Website: www.tigo.cd
- Social Media: Facebook (@TigoRDC), Twitter (@TigoRDC)
- Geographic Coverage: Focused on urban areas (Kinshasa, Lubumbashi, Matadi) with limited rural presence.
—————————————-
Important Notes:
- 5G: As of 2023, 5G is not yet commercially available in the DRC. Operators are focusing on expanding 4G/LTE coverage.
- Market Share: Estimates are based on industry reports and may vary slightly depending on the source.
- Subscriber Numbers: Figures are approximate and based on the latest available data (2022-2023).
This list excludes MVNOs and focuses solely on major MNOs operating in the DRC. For the most accurate and up-to-date information, consult the official websites or regulatory authorities like the Autorité de Régulation de la Poste et des Télécommunications du Congo (ARPTC).