Provide a detailed profile of each active Mobile Network Operator (MNO) in Ethiopia, excluding Mobile Virtual Network Operators (MVNOs). For each MNO, include:
- Company ownership structure
- Key technologies and services offered (e.g., 2G, 3G, 4G, 5G, mobile money)
- Active frequency bands used
- Number of active mobile subscribers and market share (most recent available)
- Access Point Name (APN) for mobile internet
- Customer care contact information (phone, website, email, if available)
Ethiopia has two active Mobile Network Operators (MNOs): Ethio Telecom and Safaricom Telecommunications Ethiopia. Below is a detailed profile of each MNO, excluding Mobile Virtual Network Operators (MVNOs).
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1. Ethio Telecom Company Ownership Structure
- Ownership: Fully state-owned by the Ethiopian government.
- Established: 2010 (formerly Ethiopian Telecommunications Corporation, established in 1952).
- Headquarters: Addis Ababa, Ethiopia.
Key Technologies and Services Offered
- Mobile Technologies: 2G, 3G, 4G LTE.
- 5G: Launched 5G trials in 2022, working toward commercial rollout.
- Mobile Money: TeleBirr, launched in May 2021, offers payments, transfers, and savings.
- Other Services: Voice, SMS, mobile internet, international roaming, and value-added services (VAS) like entertainment, education, and health.
Active Frequency Bands
- 2G: 900 MHz, 1800 MHz.
- 3G: 2100 MHz.
- 4G: 800 MHz (Band 20), 1800 MHz (Band 3), 2600 MHz (Band 7).
Number of Active Mobile Subscribers and Market Share
- Subscribers: Over 70 million (as of 2023).
- Market Share: Approximately 90% (as of 2023, prior to Safaricom’s full commercial launch).
Access Point Name (APN) for Mobile Internet
- APN:
ethernetoretm.
Customer Care Contact Information
- Phone: +251 911 or 700 (toll-free).
- Website: www.ethiotelecom.et.
- Email: customerservice@ethiotelecom.et.
- Social Media: Active on Facebook, Twitter, and Telegram.
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2. Safaricom Telecommunications Ethiopia Company Ownership Structure
- Ownership: Consortium led by Safaricom PLC (Kenya) with the following shareholders:
- Established: 2021 (licensed in May 2021, launched operations in October 2022).
- Headquarters: Addis Ababa, Ethiopia.
Key Technologies and Services Offered
- Mobile Technologies: 2G, 3G, 4G LTE.
- 5G: Plans for 5G rollout are underway, with trials expected soon.
- Mobile Money: M-Pesa, launched in 2023, offers payments, transfers, and loans.
- Other Services: Voice, SMS, mobile internet, international roaming, and value-added services (VAS).
Active Frequency Bands
- 2G: 900 MHz, 1800 MHz.
- 3G: 2100 MHz.
- 4G: 800 MHz (Band 20), 1800 MHz (Band 3), 2600 MHz (Band 7).
Number of Active Mobile Subscribers and Market Share
- Subscribers: Over 3 million (as of 2023, growing rapidly after its commercial launch).
- Market Share: Approximately 10% (as of 2023).
Access Point Name (APN) for Mobile Internet
- APN:
safaricom.
Customer Care Contact Information
- Phone: +251 100 (toll-free).
- Website: www.safaricom.et.
- Email: customerservice@safaricom.et.
- Social Media: Active on Facebook, Twitter, and Instagram.
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Notes
- Safaricom Ethiopia is rapidly expanding its network and subscriber base, aiming to challenge Ethio Telecom’s dominance.
- Ethio Telecom remains the market leader due to its long-standing presence and extensive infrastructure.
- Both operators are investing heavily in 4G and 5G technologies to improve internet speeds and coverage.
For the most up-to-date information, visit the official websites or contact customer care.