Provide a detailed profile for each active, infrastructure-based Mobile Network Operator (MNO) in Eswatini. For each MNO, please include the following information:
- Company Ownership: Specify the parent company or major shareholders.
- Key Technologies and Services: Detail the technologies they employ (e.g., 2G, 3G, 4G LTE, 5G if applicable) and the primary services offered (e.g., voice, SMS, mobile data, mobile money).
- Active Frequency Bands: List the specific frequency bands they utilize (e.g., 800MHz, 1800MHz, 2600MHz).
- Number of Active Mobile Subscribers: Provide the most recent available figures.
- Market Share: Indicate the percentage of the mobile market held by each operator.
- Access Point Name (APN): List the standard APN used for mobile internet access.
- Customer Care Contacts: Include relevant contact information, such as phone numbers, email addresses, and website links.
Exclude information on Mobile Virtual Network Operators (MVNOs). Present the information in a clear, tabular format if possible.
As of the latest available information, Eswatini (formerly Swaziland) has two primary infrastructure-based Mobile Network Operators (MNOs): MTN Eswatini and Eswatini Mobile. Below is a detailed profile for each:
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1. MTN Eswatini
Company Ownership:
- Parent Company: MTN Group Limited (South Africa)
- Major Shareholders: MTN Group holds a majority stake in MTN Eswatini.
Key Technologies and Services:
- Technologies: 2G, 3G, 4G LTE, and 5G (recently launched in select areas).
- Services: Voice, SMS, mobile data, mobile money (MTN Mobile Money), and value-added services like streaming, cloud storage, and IoT solutions.
Active Frequency Bands:
- 900 MHz (2G)
- 1800 MHz (3G/4G LTE)
- 2100 MHz (3G/4G LTE)
- 2600 MHz (4G LTE/5G)
Number of Active Mobile Subscribers:
- Approximately 1.2 million subscribers (as of 2023).
Market Share:
- Holds around 70% of the mobile market share in Eswatini.
Access Point Name (APN):
- Standard APN:
internet
Customer Care Contacts:
- Phone: +268 7800 1111
- Email: customercare@mtn.co.sz
- Website: www.mtn.co.sz
- Social Media: Active on Facebook, Twitter, and Instagram.
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2. Eswatini Mobile (formerly Swazi Mobile)
Company Ownership:
- Parent Company: Eswatini Posts and Telecommunications Corporation (EPTC), a state-owned entity.
- Major Shareholders: The Government of Eswatini holds a majority stake.
Key Technologies and Services:
- Technologies: 2G, 3G, and 4G LTE.
- Services: Voice, SMS, mobile data, and mobile money (MoMoPay).
Active Frequency Bands:
- 900 MHz (2G)
- 1800 MHz (3G/4G LTE)
- 2100 MHz (3G/4G LTE)
Number of Active Mobile Subscribers:
- Approximately 500,000 subscribers (as of 2023).
Market Share:
- Holds around 30% of the mobile market share in Eswatini.
Access Point Name (APN):
- Standard APN:
emt
Customer Care Contacts:
- Phone: +268 2404 8888
- Email: customercare@eswatini-mobile.co.sz
- Website: www.eswatini-mobile.co.sz
- Social Media: Active on Facebook and Twitter.
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Notes:
- MTN Eswatini is the dominant player in the market, with a strong focus on 4G LTE and recent 5G rollouts.
- Eswatini Mobile, while smaller, is a key competitor and benefits from its state-owned status, offering competitive pricing and services.
- Both operators provide mobile money services, which are widely used in Eswatini for financial transactions.