Proximus, formerly known as Belgacom, is Belgium’s largest telecommunications operator. Founded in 1930, the company has evolved from a state-owned monopoly to a competitive player in the European telecom market. Now publicly traded, the Belgian government retains a 53.3% stake. Proximus offers a wide range of services, including mobile, fixed-line, internet, and digital television, and is a key player in the ICT sector, providing solutions for businesses and public institutions.
Market Position and Competitive Landscape
Proximus holds a dominant position in the Belgian telecom market, competing with Orange Belgium and Telenet. The company has been at the forefront of technological advancements, being one of the first in Europe to deploy 5G networks. Proximus has also pioneered eSIM support, VoLTE (Voice over LTE), and VoNR (Voice over New Radio) services, ensuring high-quality voice and data services for its customers.
Key Technologies and Frequency Bands
Proximus operates on multiple frequency bands to provide comprehensive coverage and high-speed internet:
- 2G: 900 MHz, 1800 MHz
- 3G: 2100 MHz (UMTS)
- 4G: 800 MHz, 1800 MHz, 2600 MHz (LTE)
- 5G: 700 MHz, 3600 MHz (NR)
The company is actively rolling out 5G services across Belgium, focusing on urban areas and industrial zones. Proximus also supports eSIM technology, allowing customers to activate their mobile plans without a physical SIM card.
Recent Service Launches and Innovations
Proximus has recently launched several innovative products and services, including:
- 5G Home Internet: High-speed internet for residential customers.
- Proximus Pickx: A digital TV platform with a wide range of channels and on-demand content.
- Mobile Financial Services: Integrated mobile money services, allowing customers to perform financial transactions directly from their mobile phones.
USSD Codes for Proximus
USSD (Unstructured Supplementary Service Data) codes are essential for accessing various services quickly. Below is a comprehensive list of USSD codes for Proximus, along with their descriptions and translations in Dutch, French, and German.
| Code | Description | Dutch | French | German |
|---|---|---|---|---|
*101# | Check your current account balance. | Controleer uw saldo. | Vérifiez votre solde. | Überprüfen Sie Ihr Guthaben. |
*111# | Check your remaining data balance. | Controleer uw resterende data. | Vérifiez vos données restantes. | Überprüfen Sie Ihre verbleibenden Daten. |
*102*RechargeCode# | Recharge your account using a recharge code. | Waardeer uw account op met een rechargecode. | Rechargez votre compte avec un code de recharge. | Laden Sie Ihr Konto mit einem Aufladecode auf. |
*103# | Check your bonus balance. | Controleer uw bonus saldo. | Vérifiez votre solde bonus. | Überprüfen Sie Ihr Bonusguthaben. |
*123# | Display your mobile number. | Toon uw mobiele nummer. | Affichez votre numéro de mobile. | Zeigen Sie Ihre Handynummer an. |
*144# | Check your mobile money balance. | Controleer uw mobiele geld saldo. | Vérifiez votre solde de mobile money. | Überprüfen Sie Ihr Mobile Money-Guthaben. |
*144*RecipientNumber*Amount# | Send money to another mobile money user. | Stuur geld naar een andere mobiele geld gebruiker. | Envoyez de l’argent à un autre utilisateur de mobile money. | Senden Sie Geld an einen anderen Mobile Money-Nutzer. |
*144*AgentNumber*Amount# | Withdraw money from your mobile money account. | Haal geld op van uw mobiele geld account. | Retirez de l’argent de votre compte mobile money. | Heben Sie Geld von Ihrem Mobile Money-Konto ab. |
*144*BillNumber*Amount# | Pay a bill using your mobile money account. | Betaal een rekening met uw mobiele geld account. | Payez une facture avec votre compte mobile money. | Bezahlen Sie eine Rechnung mit Ihrem Mobile Money-Konto. |
APN Settings for Mobile Internet
To access mobile internet on Proximus, you need to configure the APN settings on your device:
- APN:
internet.proximus.be - Username: (leave blank)
- Password: (leave blank)
- MMSC:
http://mms.proximus.be - MMS Proxy:
10.99.1.10:8080 - MMS APN:
mms.proximus.be
Customer Care Contact Information
- Customer Care Number:
+32 475 15 61 23 - Short Code:
1234
Proximus continues to lead the Belgian telecommunications market with its innovative services and cutting-edge technology. From its early days as a state-owned monopoly to its current status as a publicly traded company, Proximus has consistently adapted to the changing needs of its customers. With the rollout of 5G, support for eSIM, and a comprehensive range of mobile financial services, Proximus is well-positioned to maintain its market leadership in the years to come.
