GETESA (Guinea Ecuatorial de Telecomunicaciones S.A.) is the leading telecommunications operator in Equatorial Guinea, offering a comprehensive range of services including mobile, fixed-line, and internet. Established in the early 2000s, GETESA has been instrumental in connecting the nation and driving digital transformation. Owned by the government of Equatorial Guinea, the company has maintained a dominant market position through its extensive infrastructure and commitment to innovation.
GETESA operates on multiple technologies, including 2G, 3G, and 4G LTE, with plans to introduce 5G soon. The company has implemented VoLTE (Voice over LTE) to enhance voice call quality and is exploring eSIM technology to meet the growing demand for flexible connectivity solutions. GETESA’s active frequency bands include 900 MHz and 1800 MHz for 2G, 2100 MHz for 3G, and 800 MHz and 2600 MHz for 4G LTE.
In recent years, GETESA has launched innovative products such as mobile money services, affordable data bundles, and value-added services like entertainment and education platforms. The company continues to invest in technological advancements to improve network coverage, especially in rural areas, and to meet the increasing demand for high-speed internet.
Comprehensive List of GETESA USSD Codes
Below is a detailed list of popular, useful, and up-to-date USSD codes for GETESA, including mobile money and financial services. Descriptions are provided in English, followed by translations in Spanish, French, and Portuguese.
General USSD Codes
| Code | Description | Spanish | French | Portuguese |
|---|---|---|---|---|
*123# | Check your current airtime balance. | Consultar saldo. | Vérifier le solde. | Verificar saldo. |
*124*Voucher Code# | Recharge your account using a voucher. | Recargar saldo con un código de voucher. | Recharger le solde avec un code de recharge. | Recarregar saldo com um código de voucher. |
*127# | Check your remaining data balance. | Consultar saldo de datos. | Vérifier le solde des données. | Verificar saldo de dados. |
*128# | Purchase data bundles. | Comprar paquetes de datos. | Acheter des forfaits de données. | Comprar pacotes de dados. |
*125# | Display your phone number. | Mostrar tu número de teléfono. | Afficher votre numéro de téléphone. | Exibir seu número de telefone. |
*121# | Contact GETESA customer service. | Contactar con el servicio de atención al cliente de GETESA. | Contacter le service client de GETESA. | Entrar em contato com o atendimento ao cliente da GETESA. |
Mobile Money and Financial Services
| Code | Description | Spanish | French | Portuguese |
|---|---|---|---|---|
*222# | Register for GETESA’s mobile money service. | Registrarse para el servicio de dinero móvil de GETESA. | S’inscrire au service de mobile money de GETESA. | Registrar-se no serviço de dinheiro móvel da GETESA. |
*222*1# | Check your mobile money account balance. | Consultar saldo de dinero móvil. | Vérifier le solde de votre compte mobile money. | Verificar saldo da conta de dinheiro móvel. |
*222*2*Recipient Number*Amount# | Send money to another mobile money user. | Enviar dinero a otro usuario de dinero móvil. | Envoyer de l’argent à un autre utilisateur de mobile money. | Enviar dinheiro para outro usuário de dinheiro móvel. |
*222*3*Agent Number*Amount# | Withdraw cash from a mobile money agent. | Retirar efectivo de un agente de dinero móvil. | Retirer de l’argent auprès d’un agent mobile money. | Sacar dinheiro de um agente de dinheiro móvel. |
*222*4*Bill Code*Amount# | Pay utility bills using mobile money. | Pagar facturas de servicios públicos con dinero móvil. | Payer des factures de services publics avec mobile money. | Pagar contas de serviços públicos com dinheiro móvel. |
APN Settings for Mobile Internet
- APN Name:
getesa.internet - Username: (Leave blank)
- Password: (Leave blank)
- Authentication Type: None
Customer Care Contact Information
- Customer Care Number:
+240 333 09 09 09 - Short Code:
121
GETESA has established itself as a cornerstone of telecommunications in Equatorial Guinea, offering a wide range of services that cater to both individual and business needs. With its robust infrastructure, commitment to innovation, and customer-centric approach, GETESA continues to lead the market. The USSD codes and mobile money services provided by GETESA are designed to enhance user convenience and accessibility, making it easier for customers to manage their accounts and conduct financial transactions. As GETESA moves forward, its focus on expanding 4G LTE coverage, introducing 5G, and adopting eSIM technology will further solidify its position as a forward-thinking telecom operator in the region.
