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- Create Date February 3, 2025
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Here are the key takeaways from the ZTE Tulip Elastic Cloud System (TECS) OpenStack Troubleshooting Guide:
- Systematic Fault Identification: The guide provides a structured approach to identifying faults within the TECS OpenStack environment. This includes detailed steps for diagnosing issues related to compute, network, and storage components.
- Comprehensive Log Analysis: It emphasizes the importance of analyzing various logs, such as system logs, service logs, and application logs, to pinpoint the root causes of issues. The guide outlines specific log files to check and what to look for in those logs.
- Common Issues and Solutions: The guide lists common issues encountered in TECS OpenStack environments and provides step-by-step solutions for resolving them. This includes troubleshooting tips for network connectivity problems, VM performance issues, and storage errors.
- Diagnostic Tools: It introduces various diagnostic tools and commands that can be used to gather information about the system's state. These tools help in quickly identifying and resolving issues.
- Best Practices for Prevention: The guide also includes best practices for preventing common issues. This involves regular system monitoring, timely updates, and proper configuration management to ensure the stability and reliability of the cloud environment.
- Support and Escalation Procedures: It outlines the procedures for escalating unresolved issues to ZTE support. This includes the necessary information to provide when seeking assistance, ensuring a faster resolution process.
These takeaways highlight the guide's focus on providing a thorough and practical approach to troubleshooting, ensuring the smooth operation of the TECS OpenStack environment.