Complete Guide to Smart Mobile Burundi USSD Codes, Mobile Money and APN Settings

Smart Mobile is one of the leading telecommunications providers in Burundi, offering a range of services including voice, data, and mobile financial services. To make these services easily accessible, Smart Mobile provides various USSD (Unstructured Supplementary Service Data) codes that customers can use to manage their accounts, purchase bundles, and access mobile money services. This guide provides a detailed list of the most popular and up-to-date USSD codes for Smart Mobile, along with their respective functions, translations in French, APN settings for mobile internet, and customer care contact information.

Popular USSD Codes for Smart Mobile

1. Check Balance
   • USSD Code: *124#
   • Function: Check airtime balance
   • French Translation: *124# (Vérifier le solde de crédit)
2. Airtime Top-Up
   • USSD Code: 126recharge pin#
   • Function: Recharge airtime
   • French Translation: 126code de recharge# (Recharger le crédit)
3. Bundles and Settings
   • USSD Code: *123#
   • Function: Access bundles and settings (SMS, data, call me back, international roaming)
   • French Translation: *123# (Accéder aux forfaits et paramètres)
4. Data Bundles
   • USSD Code: *145#
   • Function: Purchase data bundles
   • French Translation: *145# (Acheter des forfaits de données)
5. Mobile Money Services
   • USSD Code: *150#
   • Function: Access mobile money services
   • French Translation: *150# (Accéder aux services d’argent mobile)
6. Emergency Credit
   • USSD Code: *177#
   • Function: Request emergency credit
   • French Translation: *177# (Demander un crédit d’urgence)
7. Call Me Back
   • USSD Code: 555Number#
   • Function: Send a “call me back” request
   • French Translation: 555Numéro# (Envoyer une demande de rappel)
8. Customer Support
   • USSD Code: *111#
   • Function: Access customer support (overscratched cards, PUK, airtime transfer)
   • French Translation: *111# (Accéder au support client)

APN Settings for Mobile Internet

To access mobile internet on Smart Mobile, you need to configure your device with the following APN settings:

• APN Name: Smart BI
• APN: internet
• Proxy: Not Set
• Port: Not Set
• Username: Not Set
• Password: Not Set
• Server: Not Set
• MMSC: Not Set
• MMS Proxy: Not Set
• MMS Port: Not Set
• MCC: 642
• MNC: 07
• Authentication Type: Not Set
• APN Type: default
• APN Protocol: IPv4
• APN Roaming Protocol: IPv4
• Bearer: Unspecified
• MVNO Type: None
• MVNO Value: Not Set

Customer Care Contact Information

For any assistance or inquiries, you can contact Smart Mobile customer care at the following number:

• Customer Care Phone Number: +257 75202888

Smart Mobile provides a variety of USSD codes to help customers manage their accounts and access services conveniently. Whether you need to check your balance, recharge airtime, purchase data bundles, or use mobile money services, these USSD codes make it easy to stay connected and manage your mobile services. By using these codes, you can efficiently handle your mobile needs without the need for internet access. We hope this guide helps you navigate Smart Mobile’s services with ease!