Moov Africa, a prominent telecommunications provider in Burkina Faso, offers a wide range of services to its customers, including mobile telephony, internet, and mobile financial services. To enhance user experience, Moov Africa provides various USSD codes that allow customers to access services quickly and efficiently. This guide compiles the most popular and up-to-date USSD codes for Moov Africa in Burkina Faso, including mobile money services, APN settings for internet access, and customer care contact information. The equivalent translations of these USSD codes in French are also provided.
USSD Codes and Their Functions
- Check Balance
- Code: 5551#
- Function: Check your current balance.
- French Translation: 5551# (Consulter votre solde actuel)
- Recharge Account
- Code: 5552*RechargeCode#
- Function: Recharge your account using a scratch card.
- French Translation: 5552*CodeDeRecharge# (Recharger votre compte avec une carte à gratter)
- Request Emergency Credit
- Code: 5553#
- Function: Request emergency credit.
- French Translation: 5553# (Demander un crédit d’urgence)
- Check Internet Data Balance
- Code: 5554#
- Function: Check your internet data balance.
- French Translation: 5554# (Consulter votre volume internet)
- Subscribe to Data Plans
- Code: 5555#
- Function: Subscribe to various data plans.
- French Translation: 5555# (Souscrire à différents forfaits de données)
- Moov Money Services
- Code: *555#
- Function: Access Moov Money services.
- French Translation: *555# (Accéder aux services Moov Money)
- Withdraw Money
- Code: 5555#
- Function: Withdraw money from Moov Money.
- French Translation: 5555# (Retirer de l’argent de Moov Money)
APN Settings for Mobile Internet
To access mobile internet on Moov Africa in Burkina Faso, you need to configure the APN settings on your device. Here are the settings:
- Name: Moov Internet
- APN: moov
- Proxy: Not Set
- Port: Not Set
- Username: moov
- Password: moov
- Server: Not Set
- MMSC: Not Set
- MMS Proxy: Not Set
- MMS Port: Not Set
- MCC: 613
- MNC: Leave Default Value
- Authentication Type: PAP or CHAP
- APN Type: default
- APN Protocol: IPv4
- APN Roaming Protocol: IPv4
- Enable/Disable APN: APN Enabled
- Bearer: Unspecified
- MVNO Type: None
- MVNO Value: Not Set
Customer Care Contact Information
For any assistance, you can contact Moov Africa customer care:
- Customer Care Number: (+226) 25 33 40 01
Moov Africa provides a variety of USSD codes to make accessing their services quick and convenient. Whether you need to check your balance, recharge your account, or manage your Moov Money, these codes are designed to simplify your experience. Additionally, configuring your device with the correct APN settings ensures you stay connected to the internet seamlessly. For any further assistance, Moov Africa’s customer care is readily available to help. We hope this information is helpful!
