Complete Guide to Andorra Telecom (Mobiland): USSD Codes, APN, Mobile Money and Customer Care

Andorra Telecom, the sole telecommunications provider in the Principality of Andorra, was established in 1975. This government-owned public company offers a comprehensive range of services, including fixed telephony, mobile telephony, subscription television, and internet services. Headquartered in Andorra la Vella, Andorra Telecom is known for its extensive coverage and high-speed internet services, making it a key player in the Andorran telecommunications market.

Key Technologies:

• 2G, 3G, 4G, and 5G: Andorra Telecom supports a wide range of mobile technologies, ensuring robust connectivity across the country.
• VoLTE (Voice over LTE): This technology enhances voice call quality over the LTE network.
• VoNR (Voice over New Radio): This is the next step in voice technology, leveraging 5G networks for superior call quality.
• eSIM Support: Andorra Telecom offers eSIM services, allowing users to activate their mobile service without a physical SIM card.

Latest Services and Innovations:

• High-Speed Internet: Offering broadband speeds up to 1 Gbps.
• Movistar Plus+: Exclusive subscription television service.
• Prepaid Mobile Plans: Flexible options for both residents and visitors.
• Roaming Services: Competitive rates for international travelers.

Detailed List of USSD Codes for Andorra Telecom (Mobiland)

Here is a comprehensive list of the most popular and useful USSD codes for Andorra Telecom (Mobiland), along with their descriptions and Catalan translations:

1. Balance Check
   • Code: *123#
   • Description: Check your prepaid balance.
   • Catalan Translation: Comprova el teu saldo prepagat.
2. Data Balance Check
   • Code: *124#
   • Description: Check your remaining data balance.
   • Catalan Translation: Comprova el teu saldo de dades restant.
3. Recharge Account
   • Code: 125#
   • Description: Recharge your prepaid account using a voucher.
   • Catalan Translation: Recarrega el teu compte prepagat amb un val.
4. Customer Care
   • Code: 115
   • Description: Contact customer care for assistance.
   • Catalan Translation: Contacta amb l’atenció al client per obtenir ajuda.
5. Activate Data Plan
   • Code: 126#
   • Description: Activate a specific data plan.
   • Catalan Translation: Activa un pla de dades específic.
6. Deactivate Data Plan
   • Code: *127#
   • Description: Deactivate your current data plan.
   • Catalan Translation: Desactiva el teu pla de dades actual.
7. Check Mobile Number
   • Code: *128#
   • Description: Check your own mobile number.
   • Catalan Translation: Comprova el teu propi número de mòbil.
8. Mobile Money Services
   • Code: *129#
   • Description: Access mobile money services (if applicable).
   • Catalan Translation: Accedeix als serveis de diners mòbils (si escau).

APN (Access Point Name) Settings for Andorra Telecom (Mobiland)

To access mobile internet, you need to configure the following APN settings:

• Name: Andorra Telecom
• APN: internetand (or for prepaid: internetclic) (or internet.mobiland.ad)
• Proxy: Not Set
• Port: Not Set
• Username: Not Set
• Password: Not Set
• Server: Not Set
• MMSC: Not Set
• MMS Proxy: Not Set
• MMS Port: Not Set
• MCC: 213
• MNC: 03
• Authentication Type: Not Set
• APN Type: default
• APN Protocol: IPv4
• APN Roaming Protocol: IPv4
• Bearer: Unspecified
• MVNO Type: None
• MVNO Value: Not Set

MMS APN

• Name: MMS APN
• APN: mms
• Proxy: Not Set
• Port: Not Set
• Username: Not Set
• Password: Not Set
• Server: Not Set
• MMSC: http://mms.ad/mmsc
• MMS Proxy: 192.168.21.50
• MMS Port: 8080
• MCC: 213
• MNC: 03
• Authentication Type: Not Set
• APN Type: mms
• APN Protocol: IPv4
• APN Roaming Protocol: IPv4
• Bearer: Unspecified
• MVNO Type: None
• MVNO Value: Not Set

Customer Care Contact Information

For any assistance, you can contact Andorra Telecom’s customer care:

• Short Code: 115
• Long Number: +376301115 (for international calls)
• Operating Hours: 08:00 to 23:00 (Monday to Sunday)

Andorra Telecom continues to be a pivotal player in the telecommunications landscape of Andorra, offering a wide range of services and innovative solutions to meet the needs of both residents and visitors. With its extensive coverage, high-speed internet, and customer-centric approach, Andorra Telecom ensures that users stay connected seamlessly. We hope this detailed guide helps you with all the information you need about Andorra Telecom (Mobiland).