The Antigua Public Utilities Authority (APUA) is the state-owned utility provider in Antigua and Barbuda, offering a comprehensive range of services including electricity, water, and telecommunications. Established to ensure the provision of essential services to the residents and businesses of Antigua and Barbuda, APUA operates under the government’s purview. In the telecommunications sector, APUA is the sole provider of fixed-line and mobile services, making it a critical player in the nation’s connectivity landscape. APUA’s telecommunications division, known as inet, operates a robust 4G LTE Advanced network with 100% island-wide data and voice coverage. The company is also exploring advancements in 5G technology to enhance its service offerings. APUA supports a variety of modern telecommunications technologies, including VoLTE (Voice over LTE) and is working towards implementing eSIM support to provide more flexibility to its customers.
USSD Codes for APUA
Here is a detailed list of the most popular and up-to-date USSD codes for APUA:
- Balance Check: Dial *121# to check your account balance.
- Data Plan Activation: Dial *121# and follow the prompts to select and activate a data plan.
- Mobile Money Services: Currently, APUA does not offer specific mobile money services through USSD codes. However, customers can manage their accounts and payments through the MyInet App or the APUA Bill Payment Centers.
APN (Access Point Name) Settings
To access mobile internet on APUA’s network, use the following APN settings:
Customer Care Contact Information
For customer support, APUA provides several contact options:
- Customer Care Phone Number: 268-480-7150
- Email: info@apua.ag
- Business Hours: Monday to Friday, 8:00 am – 3:30 pm
APUA plays a vital role in the telecommunications landscape of Antigua and Barbuda, providing reliable and comprehensive services to its customers. With its commitment to technological advancements and customer satisfaction, APUA continues to be a cornerstone of connectivity in the region. As the company explores new innovations and expands its service offerings, it remains dedicated to meeting the evolving needs of its customers.
