QCell Gambia, formerly known as Africell Gambia, is one of the leading telecommunications providers in The Gambia. The company was rebranded in 2021 after being acquired by QGroup, a conglomerate with investments in telecom, energy, and real estate. QCell has since positioned itself as a key player in Gambia’s telecom sector, competing with operators like Gamcel and Comium.
Ownership & History
- Formerly: Africell Gambia (operated under Africell Holding, a multinational telecom group).
- Acquired by: QGroup Gambia in 2021, leading to the rebranding as QCell.
- Market Position: One of the top mobile network operators in The Gambia, focusing on affordable voice, data, and mobile financial services.
Key Technologies & Network Coverage
- 2G (GSM): Yes (900/1800 MHz)
- 3G (UMTS/HSPA): Yes (2100 MHz)
- 4G (LTE): Yes (Bands 3, 7, 20)
- 5G: Not yet deployed (as of 2024)
- VoLTE (Voice over LTE): Supported
- eSIM Support: Not currently available
- Mobile Money: QMoney (formerly Africell Money)
Recent Innovations & Service Launches
- Expansion of 4G LTE coverage across urban and rural areas.
- Enhanced mobile money services (QMoney) with merchant payments, bill payments, and remittances.
- Competitive data bundles and voice plans tailored for individuals and businesses.
Comprehensive List of QCell Gambia USSD Codes (2024)
General USSD Codes
| Code | Description |
|---|---|
| 121# | Main menu (Check balance, buy bundles, etc.) |
| 124# | Check balance (airtime & data) |
| 125Phone NumberAmount# | Transfer airtime to another QCell number |
| 126# | Check data balance |
| 127# | Check bonus balance (if applicable) |
| 131# | Customer care menu |
| 132*PIN# | Reset/change PIN |
| 140# | Check number (displays your own phone number) |
| 141*Phone Number# | Check if a number is on QCell network |
Mobile Money (QMoney) USSD Codes
| Code | Description |
|---|---|
| 244# | QMoney main menu |
| 244*1# | Check QMoney balance |
| 2442Agent Number*Amount# | Withdraw cash from an agent |
| 2443Phone Number*Amount# | Send money to another QMoney user |
| 2444Phone Number*Amount# | Pay a merchant/business |
| 244*5# | View transaction history |
| 244*6# | Change QMoney PIN |
Data & Internet USSD Codes
| Code | Description |
|---|---|
| 123# | Data bundles menu |
| 123*1# | Daily data bundles |
| 123*2# | Weekly data bundles |
| 123*3# | Monthly data bundles |
| 123*4# | Social media bundles (Facebook, WhatsApp, etc.) |
| 123*5# | Night data bundles |
APN (Access Point Name) for Mobile Internet
- APN Name:
qcellgprs - Username: (Leave blank)
- Password: (Leave blank)
- Authentication Type: None
Customer Care & Support
- Customer Care Short Code: 131#
- Phone Number: +220 399 9999 (Long dial)
- Email Support: customerservice@qcell.gm
- Social Media: Facebook, Twitter
QCell Gambia has evolved significantly since its rebranding from Africell, offering competitive telecom and mobile financial services. With a strong 4G network, affordable data plans, and an expanding QMoney ecosystem, QCell remains a top choice for Gambian consumers.
This guide provides the most up-to-date USSD codes, APN settings, and customer care details to help users maximize QCell’s services. Whether for airtime transfers, mobile money, or data purchases, these codes ensure seamless transactions.
