Eswatini Mobile, formerly known as Swazi Mobile, is a leading telecommunications operator in the Kingdom of Eswatini. Established in 1998, it has grown to become a key player in the country’s telecom sector, offering a wide range of services, including voice, data, and mobile financial services. Owned by the Eswatini Government, the company has consistently invested in cutting-edge technologies to enhance connectivity and digital inclusion. Eswatini Mobile operates on 2G, 3G, and 4G LTE networks, with plans to introduce 5G in the near future. It supports VoLTE (Voice over LTE) for high-quality voice calls and has embraced eSIM technology, catering to the growing demand for flexible and advanced mobile solutions.
Eswatini Mobile’s competitive landscape includes MTN Eswatini, its primary rival. Despite the competition, Eswatini Mobile has maintained a strong market position by focusing on affordability, innovation, and customer-centric services. Recent advancements include the launch of mobile money services, innovative data bundles, and partnerships to expand internet access in rural areas. The operator actively uses frequency bands such as 900 MHz and 1800 MHz for 2G, 2100 MHz for 3G, and 800 MHz for 4G LTE.
This guide provides a comprehensive list of Eswatini Mobile’s USSD codes, APN settings, and customer care details, along with translations in Swazi for better accessibility.
Exhaustive List of Eswatini Mobile USSD Codes
1. Account and Balance Management
| USSD Code | Description | Translation in Swazi |
|---|---|---|
*123# | Check your airtime balance. | “Hlola i-balance yakho ye-airtime.” |
*140# | View your remaining data bundle. | “Hlola i-data yakho eseleyo.” |
*122# | Check your bonus airtime or data. | “Hlola i-bonus yakho ye-airtime noma i-data.” |
2. Mobile Money Services (E-Money)
| USSD Code | Description | Translation in Swazi |
|---|---|---|
*155# | Access mobile money services, including sending money, paying bills, and buying airtime. | “Khipha imenu ye-E-Money yokuthumela imali, ukukhokha ama-bill, nokuthenga i-airtime.” |
*155*1# | Transfer money to another Eswatini Mobile user. | “Thumela imali kumunye umsebenzisi we-Eswatini Mobile.” |
*155*2# | Purchase airtime using your E-Money balance. | “Thenga i-airtime usebenzisa i-E-Money yakho.” |
*155*3# | Pay utility bills, TV subscriptions, or other services. | “Khokha ama-bill asekhaya, ama-TV, noma eminye imisebenzi.” |
*155*4# | View your E-Money account balance. | “Hlola i-balance ye-E-Money yakho.” |
3. Data Bundles and Airtime Purchases
| USSD Code | Description | Translation in Swazi |
|---|---|---|
*140*1# | Purchase data bundles for internet access. | “Thenga i-data bundle yakho yokungena ku-inthanethi.” |
*123*1# | Purchase airtime directly from your account. | “Thenga i-airtime ngqo kwi-akhawunti yakho.” |
*140*2# | Subscribe to a daily data bundle. | “Bhalisa kwi-data bundle yosuku.” |
*140*3# | Subscribe to a weekly data bundle. | “Bhalisa kwi-data bundle yeviki.” |
*140*4# | Subscribe to a monthly data bundle. | “Bhalisa kwi-data bundle yenyanga.” |
4. Value-Added Services
| USSD Code | Description | Translation in Swazi |
|---|---|---|
*130# | Request a callback when you have no airtime. | “Cela ukubuyiselwa umculowakho uma ungenayo i-airtime.” |
*150# | Subscribe to caller tunes or ringback tones. | “Bhalisa kuma-caller tunes noma ama-ringback tones.” |
*150*0# | Unsubscribe from caller tunes. | “Yeka ukubhalisa kuma-caller tunes.” |
5. APN Settings for Mobile Internet
- APN Name:
eswatini.mobile
Description: Access point name for mobile internet.
Translation in Swazi: “Igama le-APN lokungena ku-inthanethi.” - Username: Leave blank
- Password: Leave blank
6. Customer Care and Support
- Customer Care: Dial
111or+268 2407 1111
Description: Contact Eswatini Mobile’s customer care for assistance.
Translation in Swazi: “Xhumana ne-customer care ye-Eswatini Mobile ukuze uthole usizo.” - Report Lost or Stolen SIM: Dial
112
Description: Report a lost or stolen SIM card for immediate blocking.
Translation in Swazi: “Bika i-SIM yakho eyelahlekile noma ebivele ukuze ivinjelwe.”
Eswatini Mobile continues to play a pivotal role in connecting the people of Eswatini through its reliable and innovative services. From mobile money solutions to affordable data bundles, the operator has consistently adapted to the evolving needs of its customers. With plans to introduce 5G and expand its digital services, Eswatini Mobile is poised to remain a key player in the region’s telecom landscape. This comprehensive guide to USSD codes, APN settings, and customer care details ensures that users can fully leverage the services offered by Eswatini Mobile.
