Tigo DRC, part of the Axian Telecom group, is a leading telecommunications operator in the Democratic Republic of the Congo (DRC). Acquired by Axian Telecom in 2017, Tigo has a rich history as one of the first mobile operators to provide GSM services in the country. Over the years, Tigo has expanded its network coverage and services, becoming a key player in the Congolese telecom market.
Operating in a highly competitive landscape alongside Vodacom, Orange, and Airtel, Tigo DRC has invested heavily in modernizing its infrastructure. The company offers 2G, 3G, and 4G LTE services across the country and has been at the forefront of mobile financial services with its Tigo Cash platform, one of the most widely used mobile money services in the DRC.
Key Technologies and Services
- Network Technologies: Tigo DRC supports 2G, 3G, and 4G LTE networks, rolling out 4G LTE services in major cities for faster internet speeds and better connectivity.
- Frequency Bands:
- 2G: 900 MHz
- 3G: 2100 MHz
- 4G LTE: 1800 MHz (Band 3)
- Mobile Financial Services: Tigo Cash allows users to send and receive money, pay bills, and purchase airtime.
- Recent Innovations: Tigo DRC has launched innovative products, including bundled data and voice packages, and partnerships with local businesses to expand Tigo Cash’s reach.
USSD Codes for Tigo DRC
| Code | Description | French |
|---|---|---|
*114# | Check your airtime balance. | Vérifier votre solde de crédit. |
*111*Voucher Code# | Recharge your account using a voucher. | Recharger votre compte avec un code de recharge. |
*130# | Check your Tigo Cash balance. | Vérifier votre solde Tigo Cash. |
*130*Recipient Number*Amount# | Send money to another Tigo Cash user. | Envoyer de l’argent à un autre utilisateur Tigo Cash. |
*130*Agent Number*Amount# | Withdraw money from your Tigo Cash account at an agent. | Retirer de l’argent de votre compte Tigo Cash chez un agent. |
*130*Amount# | Purchase airtime using your Tigo Cash balance. | Acheter du crédit en utilisant votre solde Tigo Cash. |
*111# | Access the menu to purchase data bundles. | Accéder au menu pour acheter des forfaits internet. |
111 | Contact Tigo DRC customer care. | Contacter le service clientèle de Tigo DRC. |
APN Settings for Mobile Internet
- APN:
internet - Username:
tigo - Password:
tigo
Customer Care Contact Information
- Customer Care Number:
111(Short Code) - Long Number:
+243 81 700 0000
Under Axian Telecom’s ownership, Tigo DRC remains a significant player in the Congolese telecommunications market. With a robust network infrastructure, innovative services like Tigo Cash, and a commitment to expanding its 4G LTE coverage, Tigo DRC is well-positioned to meet the growing demands of its customers. The USSD codes provided offer a convenient way for users to manage their accounts, access mobile financial services, and stay connected.
