Aliv is a leading telecommunications operator in the Bahamas, known for its innovative services and customer-centric approach. Launched in 2016, Aliv is a joint venture between Cable Bahamas Ltd. and a consortium of Bahamian investors. The company has rapidly grown to become a key player in the Bahamian telecom market, offering a wide range of services including mobile voice, data, and mobile financial services. Aliv has been at the forefront of technological advancements, providing 4G LTE services and actively working towards deploying 5G technology to enhance connectivity and user experience. Aliv’s network supports a variety of technologies including 2G, 3G, and 4G LTE, with plans for 5G in the near future. The company also supports VoLTE (Voice over LTE) for high-quality voice calls and is exploring the implementation of VoNR (Voice over New Radio) for future 5G networks. Aliv has embraced the use of eSIM technology, allowing customers to activate their mobile plans without the need for a physical SIM card. In addition to traditional telecom services, Aliv has introduced mobile financial services, enabling customers to perform transactions, pay bills, and manage their finances directly from their mobile devices. This positions Aliv as a comprehensive service provider, catering to both communication and financial needs of its customers.
USSD Codes for Aliv
Below is a comprehensive list of USSD codes for Aliv, including those for mobile money and financial services:
- Check Balance
- Code:
*222#
- Description: Check your current account balance.
- Code:
- Recharge Airtime
- Code:
*555*<PIN>#
- Description: Recharge your account using a recharge PIN.
- Code:
- Data Balance Check
- Code:
*225#
- Description: Check your remaining data balance.
- Code:
- Buy Data Bundle
- Code:
*226*<Bundle Code>#
- Description: Purchase a data bundle by entering the specific bundle code.
- Code:
- Check Bonus Balance
- Code:
*227#
- Description: Check any bonus balances on your account.
- Code:
- Customer Care
- Code:
*611#
- Description: Reach Aliv’s customer care service.
- Code:
- Mobile Money Services
- Code:
*242#
- Description: Access Aliv’s mobile money services to perform financial transactions, pay bills, and more.
- Code:
- Check Mobile Money Balance
- Code:
*242*1#
- Description: Check your mobile money account balance.
- Code:
- Send Money
- Code:
*242*2*<Recipient Number>*<Amount>#
- Description: Send money to another mobile money user.
- Code:
- Pay Bills
- Code:
*242*3*<Bill Code>*<Amount>#
- Description: Pay your bills using your mobile money account.
- Code:
- Airtime Top-Up via Mobile Money
- Code:
*242*4*<Amount>#
- Description: Top up your airtime using your mobile money balance.
- Code:
- APN Settings for Mobile Internet
- APN:
aliv
- Username:
aliv
- Password:
aliv
- Description: Configure your device for accessing Aliv’s mobile internet.
- APN:
Customer Care Contact Information
- Customer Care Phone Number:
611
(short code) or242-300-2000
(long number) - Email Support:
support@aliv.com.bs
- Social Media:
- Facebook: Aliv Bahamas
- Twitter: @AlivBahamas
- Instagram: @AlivBahamas
Aliv has established itself as a dynamic and innovative telecommunications provider in the Bahamas, offering a wide range of services that cater to both communication and financial needs. With a strong focus on technological advancements, Aliv is well-positioned to lead the market with its upcoming 5G deployment and support for eSIM technology. The comprehensive list of USSD codes provided above ensures that customers can easily manage their accounts, purchase data bundles, and access mobile financial services with ease. Aliv’s commitment to customer satisfaction is evident through its accessible customer care services and user-friendly USSD codes.