Bhutan Telecom Limited (BTL) is the leading telecommunications and internet service provider in Bhutan. Established on July 1, 2000, as a fully state-owned company, BTL evolved from the Department of Telecommunications, which was founded in 1970. BTL offers a wide range of services, including fixed-line telephony, GSM mobile services under the brand B-Mobile, and internet services under the brand DrukNet. The company has a robust optical fiber backbone network and a fully digital microwave network that spans the entire nation. BTL supports various technologies such as 2G, 3G, 4G LTE, and is continuously innovating to enhance its services. The company has also introduced VoLTE (Voice over LTE) and is exploring the potential of 5G technology. Additionally, BTL supports eSIM for compatible devices, providing greater flexibility and convenience for its users.
USSD Codes for Bhutan Telecom
Here is a detailed list of the most popular and useful USSD codes for Bhutan Telecom, including their descriptions and Dzongkha translations:
- Check Balance (Voice and Data)
- Code: *170#
- Description: Check your balance for voice and data.
- Dzongkha Translation: ཁྱེད་ཀྱི་སྒྲ་དང་གློག་དང་འབྲེལ་ཡོད་མི་ལག་དེབ་ཚུ་བརྡ་སྤྲོད་འབད།
- Recharge Account
- Code: *171#
- Description: Recharge your account by entering the voucher number.
- Dzongkha Translation: ཁྱེད་ཀྱི་ལག་དེབ་ཨང་བཙུགས་ནས་ཁྱེད་ཀྱི་མི་ལག་དེབ་ཚུ་བརྡ་སྤྲོད་འབད།
- Recharge Third Party
- Code: *172#
- Description: Recharge a third party account.
- Dzongkha Translation: གཞན་གྱི་མི་ལག་དེབ་ཚུ་བརྡ་སྤྲོད་འབད།
- Check Own Number
- Code: *173#
- Description: Check your own mobile number.
- Dzongkha Translation: ཁྱེད་ཀྱི་མི་ལག་ཨང་བརྡ་སྤྲོད་འབད།
- Check Voice Balance Only
- Code: 1701#
- Description: Check your voice balance only.
- Dzongkha Translation: ཁྱེད་ཀྱི་སྒྲ་དང་འབྲེལ་ཡོད་མི་ལག་དེབ་ཚུ་བརྡ་སྤྲོད་འབད།
- Check Data Balance Only
- Code: 1702#
- Description: Check your data balance only.
- Dzongkha Translation: ཁྱེད་ཀྱི་གློག་དང་འབྲེལ་ཡོད་མི་ལག་དེབ་ཚུ་བརྡ་སྤྲོད་འབད།
Mobile Financial Services (B-Ngul)
B-Ngul is Bhutan Telecom’s mobile financial solution designed for users without a bank account to perform financial transactions via their mobile phones. Here are the relevant USSD codes:
- Access B-Ngul
- Code: *111# or *555#
- Description: Access B-Ngul mobile financial services.
- Dzongkha Translation: བརྡ་སྤྲོད་འབད་དང་གློག་དང་འབྲེལ་ཡོད་མི་ལག་དེབ་ཚུ་བརྡ་སྤྲོད་འབད།
APN (Access Point Name) Settings
To access mobile internet on Bhutan Telecom, use the following APN settings:
- Name: Bhutan Telecom
- APN: internet
- Proxy: Not Set
- Port: Not Set
- Username: Not Set
- Password: Not Set
- Server: Not Set
- MMSC: Not Set
- MMS Proxy: Not Set
- MMS Port: Not Set
- MCC: 402
- MNC: 11
- Authentication Type: PAP or CHAP
- APN Type: default
- APN Protocol: IPv4
- APN Roaming Protocol: IPv4
- Enable/Disable APN: APN Enabled
- Bearer: Unspecified
- MVNO Type: None
- MVNO Value: Not Set
Customer Care Contact
For any assistance, you can contact Bhutan Telecom’s customer care:
- Phone Number: (+975) 343434
- Toll-Free: 1600
Bhutan Telecom continues to lead the telecommunications sector in Bhutan with its comprehensive range of services and innovative solutions. From mobile and internet services to mobile financial solutions like B-Ngul, BTL is committed to enhancing the connectivity and convenience for its users. With a strong focus on customer satisfaction and technological advancement, Bhutan Telecom remains a pivotal player in the country’s digital landscape. We hope this detailed guide helps you understand the various services and USSD codes offered by Bhutan Telecom.
