Mind Pool Tech
***Immediate opening for SDWAN Admin-Dubai location***
–Only immediate joiners will be considered for this role–
Interested candidates please share your resume at bhanu@mindpool-tech.com
JD:
Location: Dubai
Duration: 6 months extendable
· 7- 8 years of Networking experience in technology in FortiGate firewall & SDWAN technology.
· Minimum of 5 years of experience handling large enterprise customer’s SDWAN network
· Handson on FortiGate firewall , SDWAN & Fortianalyser is must
· Candidate will be well versed with Reporting using FortiGate Analyzer & independently handle all SDWAN remote support of 70+ branch offices
· Liaison with L1 NOC 24/7 & Customer SMEs to troubleshoot ISP & Power and NW capacity , packet errors issues as deem necessary on daily basis
· Upgrade and cutover of SDWAN technology to be supported tike to time.
· Provide service improvements & Kaizens to be updated on timely fashion
· Awareness of AD VPN technology must
· Ensure ticket SLA resolution and response is met
· Documentation of HLD/LLD/SMTD/SOP to be done every month with updates recorded
· KPI , SLA target for SDWAN support is reported and maintained in green state on daily basis
· Raise changes and execute the changes in timely fashion
· FortiGate certification is a Must
· Minimum CCNP preferred with SDWAN certification
· Additional SDWAN technology knowledge is added advantage.
To apply for this job email your details to bhanu@mindpool-tech.com